Members

Member Resource Center

We understand Medicare Advantage can be confusing. That is why we created resources to answer some of our members' most common Medicare questions.

WELCOME TO BLUE ADVANTAGE

Welcome to Blue Advantage

BLUE ADVANTAGE MEMBER PORTAL VIDEOS

How to Register for Your Blue Advantage Member Portal

How to Request a New or Print a Temporary ID Card

How to View Claims Status in Your Blue Advantage Member Portal

FLEX CARD CENTER

How to Sign into Your Flex Card Account and Activate Your Card

How to Determine Your Available Balance on Your Flex Card

How and when to Use Your Blue Advantage Flex Card

MEDICAL AND PRESCRIPTION DRUG COVERAGE QUESTIONS CENTER

What Is a Formulary?

How to Get Your Medications Delivered to Your Door

Where to Go for the Appropriate Level of Care

UNDERSTANDING IMPORTANT PLAN DOCUMENTS CENTER

Understanding Your Explanation of Benefits Document

Understanding Your Blue Advantage Member ID Card

Understanding Your Summary of Benefits Document

We're always happy to help!

Just a Phone Call Away

Reach out to us for help or any questions you may have about your health care coverage and plan benefits.

Call us at: 1-866-508-7145 (TTY 711). Our phone lines are open 8 a.m. to 8 p.m., 7 days a week from October - March and 8 a.m. to 8 p.m., Monday - Friday from April - September

Personalize Your Experience

Want a member experience that's tailored to you? Register for your online member account today!

Register Now!