Members
Understanding Medicare can be tough – especially as a caregiver! If you’re not sure where to start, we have you covered with resources and tools to make caring for your loved one a little easier. Below is useful information on how to manage your loved one’s health information, help care for them and much more.
Managing Health Information
To get information or make decisions on someone’s behalf, your loved one will need to give us permission to share their information. Below are our Blue Advantage health information access forms
Get access to your loved one’s Blue Advantage health information
Get access to member appeals updates
You can also find key Blue Advantage documents by clicking Member and looking under General Documents.
Learn More About Medicare
Learn about the ABCs - and D’s - of Medicare! Walk through the steps of how to sign up, what you should think about when helping your loved one choose a plan and what each part of Medicare covers in this easy-to-follow video.
Caring for Your Loved Ones
You may also be physically caring for a loved one. Below are some common safety tips and health information to help you help them.
Blue Advantage offers several care management programs to help coordinate care, including but not limited to: behavioral health, disease management, comfort care/hospice program, and more.
Did you know that falls are the leading cause of injury-related deaths in older adults? Small things can quickly become a serious hazard for seniors. That’s why it’s important to check the surroundings and reduce obvious dangers.
Most falls happen at home. To help prevent these falls, make a few small changes around the house:
Cognitive health is just as important as overall physical health. Learn more about how to keep your brain healthy as you get older with these resources from the National Institute on Aging!
National Institute on Aging – What is Brain Health
National Institute on Aging – Cognitive Health and Older Adults
Helping your loved one manage their medications is critical! Learn more about Blue Advantage pharmacy benefits, what drugs are covered in the formulary, how to save time and money when getting prescription drugs, prescription support programs available for your loved one and more! Visit our Member Pharmacy page to learn more.
We can help! Review the Member Quick-Start Guide and Personal Health Journal with them. Help them keep track of their wellness journey and manage their medications by downloading the full booklet below!
Reach out to us for help or any questions you may have about your health care coverage and plan benefits.
Call us at: 1-866-508-7145 (TTY 711). Our phone lines are open 8 a.m. to 8 p.m., 7 days a week from October - March and 8 a.m. to 8 p.m., Monday - Friday from April - September
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